Troubleshooting
Miscellaneous articles on products
Please note that it can take up to 10 - 12 hours to charge a fully depleted battery. The battery will charge when the AC adapter is plugged into the PowerSh...
Fri, 1 Feb, 2019 at 10:35 AM
The Z1™ battery is designed to be charged and ready for use when you're on the go. To ensure that your battery maintains a full charge, first allow tim...
Fri, 1 Feb, 2019 at 10:35 AM
If you have installed a previous version of the firmware upgrade, you may still need to manually uninstall the old files. To do this: Go to Contro...
Thu, 29 Nov, 2018 at 3:27 PM
We have been experiencing some compatibility issues with the new iPhone iOS 9.0 and Nitelog where they will not connect. Our engineers are currently working...
Mon, 21 Sep, 2015 at 11:11 AM
Some people report that the Z1™ is noisier than their bedside CPAP. This is due to hearing 2 different noises due to the size of the motor. The first n...
Fri, 4 Jan, 2019 at 4:59 PM
The most common cause of a pressure increasing, beyond what is necessary, is a leak in the system/mask. It may be a leak in the connections to the mask, or ...
Fri, 1 Feb, 2019 at 4:08 PM